FAQ

In order to ensure all Monthly Mani Kits arrive safely, please finalize edits or address/billing changes by the 27th of the month preceding shipment.


We ask all new subscribers to create an account but do not require an account to be created. Access the self service portal by using the email you provided at sign up and create an account here.
If you already have an account, log in here.

You can always email Nina if you want to edit your account, or swap or add any wraps to your subscription at hello@goscratchit.com

FAQ Table of Contents

About the Nail Wraps

 

Q. How long will a manicure last?
A. Depending on correct application and how you use your nails, you can expect 5-10 days and even longer when encapsulated in gel or acrylic! We've gotten 2 weeks before taking them off with a hard gel top coat and proper application.

Q. What are the wraps made out of?
A. Our wraps are vegan and cruelty-free. They are screen-printed on a thin adhesive with 5-free polish inks. They go on smoothly and last like real nail polish. Unlike other nail wraps, ours look like real nail polish when applied. Win!

Q. Can I use the nail wraps with gel, hard gel, acrylic, or dip?
A. Yes! Our nail wraps work with natural and artificial nails.

Q. What kind of top coat should I use to cap the edges and seal my wraps?
A. We always recommend using a glossy, clear top coat that is not quick-dry. Make sure to let it dry fully before re-applying. We find that any gel-effect regular polish top coats work well! Sally Hansen's Miracle Gel top coat works well. Quick-dry top coats may cause the wraps to lift around the edges or cause wrinkling. If you want a matte finish, make sure to seal the wraps and your edges with a (non-quick-dry) glossy top coat, wait for it to dry fully, and then top with a matte top coat!

Q. Can I go swimming or work with my hands in water while wearing the wraps?
A. Absolutely! As long as the wraps have been sealed with a top coat, gel coat, or transparent acrylic, and the edges are capped, you may absolutely do so. But we recommend using a fresh mani as an excuse to get out of doing any chores you don't want to do :)

Q. Do you ship internationally?
A. We provide free shipping on all domestic and international orders. *Tracking information is provided via email upon shipment. International orders will also be sent tracking information via email but packages can only be tracked as long as they are in the United States. We are not able to track international orders once they leave the US. We have experienced delays in all shipping times as a result of the pandemic- we appreciate your patience as some international orders have been taking over a month for delivery. Always update your shipping and billing address information before the first of each month to ensure delivery. 

Q. How many wraps are in each sheet of nails?
A. We provide 16 wraps total in each package. Two sheets of 8 nail wraps. We recommend using the wraps within two weeks of opening the package- don't forget, you can also use them on your toes with a little trimming! Hello, cute pedicure! 

Q. I want to try the wraps but I don't want to subscribe before I've tried them. Do you provide samples?

A. You can purchase @NinaNailedIt designed nail wraps at Ulta.com and in most Ulta stores in the US for $10!

Monthly Mani Kit Details

 

In order to ensure all Monthly Mani Kits arrive safely, please finalize edits or address/billing changes before the last day of the month preceding shipment.

Q. Can I get a refund on my 6 month or Yearly subscription?
A. We do not issue refunds on 6 month or Yearly subscriptions. These subscriptions are prepaid and non-refundable. If you want to try to the wraps before you subscribe, we recommend purchasing them from Ulta for $10 here before becoming a subscriber. 

Q. How do I manage my subscription?
A. Sign up for an account here or log into your existing account here

Q. Can I skip MMKs I do not want to receive?
A. New Monthly subscribers (those who have subscribed 2020, January 1st) can manage subscriptions through their accounts or they can email us (hello@goscratchit.com) before the first of each month to skip the next month’s order. For example, if you want to skip the November MMK, you will want to manage your subscription before the first of the next month. 

Skipping is not currently a feature for 6 month and yearly subscribers. Six month and Yearly subscribers can email to have their next shipment swapped with available MMK wraps- just make sure to do so before the first of each month! Email Nina (hello@goscratchit.com)

Subscribed before 2020: Those who have subscribed before January 1st, 2020 can skip anytime through their account portal by the 27th of the month. 

Q. Is the Monthly Mani Kit a subscription?
A. Yes! If you add the Nina Nailed It Monthly Mani Kit to your cart and you check out, you will be signed up for the subscription service and you will be billed on the first of each month.

Q. Can I get the nail wraps or the add-ins from the Monthly Mani Kit without signing up for the subscription?
A. Neither the wraps nor the add-ins are available for purchase separately. The wraps are all limited edition and exclusive to the Monthly Mani Kit at this time. All nail wraps and add-ins are available to current subscribers. Customers are always welcome to subscribe to the monthly option to get a specific wrap or add in as long as it is available. Remember, you can cancel anytime! 

Q. What will I get in my subscription?
A. Each month, you will receive one set of vegan and cruelty-free nail wraps (16 wraps total, 8 wraps per sheet), a mini nail file and buffer, an orange stick, and hand-picked nail art extras (charms, tools, stickers, studs, or foils). There is no need to sign up for multiple subscriptions, unless you want to get multiple wraps each month. If you need help with this, email us at hello@goscratchit.com

Q. I want next month’s kit! When do I have to order by?
A. Please subscribe before the first of each month to activate your subscription and to ensure you will receive the next month's kit!

Q. I really want a previous month’s kit. Can I still get it?
A. We happily add previous kits if they are still available to new and existing subscriber accounts! Check out the previous MMK’s in the MMK Vault. After you subscribe, email us (hello@goscratchit.com) from your subscription email and let us know which kit you were hoping to get. If we still have the kit, we will gladly add it to your subscription!

Q. When will I get my MMK?
A. We will ship MMKs within the first two weeks of every month from Boston, Massachusetts USA. You will receive your MMK based on normal USPS and international shipping times. All orders will receive real-time tracking information. International orders will also be sent tracking information but packages can only be tracked as long as they are in the United States. We are not able to track international orders once they leave the US. 

Application Tips

 

Q. Do I need heat to apply my nail wraps?
A. The application requires no heat at all. Just clean hands and a clean nail surface. 

Q. Which side goes near the cuticle?
A. Place the rounded edge of the wrap close to the cuticle. The straight edge (where you peel from and separate the wraps from the sheet) will be the section you file off. But you can always cut a round edge wherever you want the design to start! It’s entirely up to you! 

Q. Can I use one wrap for multiple nails?
A. Absolutely! Just make sure not to touch the sticky surface with your fingers too much (this will lessen the adhesion) and you can always cut pieces of the nail wraps to use on multiple nails or in different ways!

Q. Should I file up or down?
A. Hold the file at a 45-degree angle away from the top edge of the nail and file in a downward direction to remove excess. File from top to bottom- do not file side to side, as this will cause the nail wrap to lift and will affect the adhesion to the nail. It’s okay for the natural or artificial nail to be showing at the edge- just remember to cap the tip with your clear polish top coat. If you’d prefer, you can also cap the tip with a color before the top coat. 

Troubleshooting

 

Q. Why won’t my wraps stick to my nails?
A. Be sure to clean your nails thoroughly prior to application with rubbing alcohol. Any oils (natural oils or lotions on the nails) will prevent the wraps from sticking. We recommend wiping the nails with thoroughly with rubbing alcohol and applying an additional drying agent like BondAid, and/or protein bond before applying the wraps will help adhesion and wear-time. 

- Wash your hands
- Clean the surface of your nail thoroughly with rubbing alcohol
- Use a drying agent (I recommend Bond Aid)
- If you paint your nails before applying the wraps, make sure the polish is 100% dry before applying the wraps!

Q. How do I prevent air bubbles or buckling around the edges?
A. Try not to touch the adhesive side of the nail wrap. Carefully place the nail wrap so the first point of contact is either at the cuticle or the center of the nail. Then lay the wrap down gently, pressing down as you go to avoid air bubbles. If you end up with air bubbles on the nail, push them out with the soft pad of your finger, in an outward motion towards an edge. If you have edges that are not laying flat, use the orange stick that is included in the packaging to smooth them out. You can always pick the wrap up gently, but each time you do this, the wrap will become less tacky. Another option to lay down bumpy sides is to dip a q-tip or brush in acetone and gently dab the edges to seal the wrap to the nail. 

Q. What if none of the wraps fit my nail?
A. Take a nail wrap that is larger than necessary and use small scissors to cut around the cuticle area to fit your nail.

Q. What if my wraps are lifting at the edges?
A. This can happen if:
- Your nails have not been cleaned enough before application
- You work with your hands often
- The top coat dries too fast
- or if the wraps have not been capped around the edges with top coat or a gel top coat

To prevent/fix this:
- Use a non-quick-dry top coat every time
- Clean the nail again, put pressure on the wrap, and top with another top coat or find another wrap that fits your nail and reapply.

To prevent lifting:
- Try not to use your nails like tools
- Apply thin layers of top coat every so often to reseal the wraps

Q. Can I use any nail file to buff the edges?
A. We recommend that you use a fine file that is 240 grit or above.

Q. Can I trim down the wrap to fit my nail? What should I use?
A. Yes, we recommend using a small pair of cuticle scissors.

Removal


Q. How do I remove my wraps?
A. Remove the wraps just like regular polish! Soak a cotton pad with acetone (we recommend Zoya’s Remove) and press gently on the nail moving in a swiping motion with a slight pressure. For best results, condition nails and apply cuticle oil or crème after removal.

Q. How do I remove the nail on gel or acrylic nails?
A. Remove the top gel and acrylic according to product directions.

Gel and Acrylic/Dip

 

Q. Can I use Scratch nail wraps with artificial nails (gel or acrylic)?
A. Yes! You can use at home gel kits or take your wraps to the salon and encapsulate the wrap in either gel or acrylic for extra-long wear! 

Q. How do I apply on gel or acrylic - is it any different?

Gels

Start with a very clean surface. I recommend washing your hands, cleaning your nails with alcohol, then using Bond-Aid and/or Protein Bond before you lay down and cure your base coat. 

Paint your base, and then color (optional) and cure according to the gel polish instructions, wipe off the tacky layer with alcohol, then apply the nail wraps. Make sure to leave a little gap at the cuticle, sidewalls, and free edge where the base coat or color is exposed under the wrap. This will allow your top coat to grab onto the base when you encapsulate with the top coat! 

File and fit the nail wraps accordingly, apply a gel top coat, make sure to cap the edges and cure!

You can also apply the wraps directly on to a very clean and dry nail and apply a gel top coat on top! Make sure to leave a slight gap between the cuticle, side walls and free edge so the top coat can grab onto the base coat and create a seal. Always cap the free edge with the gel polish to prevent lifting.

Acrylic/Dip

Start with a very clean surface. I recommend washing your hands, cleaning your nails with alcohol, then use Bond-Aid and/or Protein Bond before you lay down your first layer of acrylic file and shape as desired. Once your artificial nail is set, file and buff the top layer so that it is thin and smooth. Next, paint your color (optional) in either regular or gel polish, then apply the nail wraps. File and fit the nail wraps accordingly. Make sure to leave a slight gap between the cuticle, side walls and free edge so the top coat can grab onto the base coat and create a seal. Always cap the free edge with the gel polish or clear acrylic/dip to prevent lifting.

Always cap the free edge with your preferred method of top coat to prevent lifting.

Q. How do I remove the nail wraps from gel or acrylic nails?
A. Remove the top gel and acrylic according to product directions, then remove the wrap with nail polish remover if necessary!

Q. I’ve read through this entire FAQ and you haven’t answered my question! What should I do?
A. Email us: hello@goscratchit.com! We will do our best to get back to you as quickly as possible!

Tutorial Video